Friday, 9 October 2015

Shared Services Survey Report Courtesy of Metropolitan Mayors Caucus (July 2015)


Benefits of Joint Dispatching

• Fewer personnel hassles, employee issues, and ULP and collective bargaining complications
• Highly significant cost savings
• Greater overall operational efficiency and higher level of professional service
• Better, up-to-date technology
• Single point of duty for off-duty service calls
• Quicker aid response
• A large amount of administrative work saved directly related to recruiting, personnel management, record keeping, and supervising technical employees
• Avoid delays in calling for assistance with incidents too large to handle locally

Cost Savings

Joint dispatching, instead of in-house dispatching centers, is one of the most cost-saving shared services out of all of those conducted; savings generally amount to hundreds of thousands per year

• Crete has saved approximately $250,000 per year over the last 16 years by joint dispatching
• Westchester saved $2.5 million in the first 5 years
• Grayslake saves an estimated $400,000 per year
• Countryside saved $900,000 over 5 years
• Wilmington saves approximately $400,000 per year
• Park Ridge saves over $650,000 per year
• Woodridge saves approximately $1.2 million per year

Participating Municipalities

Addison, Bensenville, Bloomingdale, & DuPage Forest Preserve. /Addison, Bensenville, Itasca & Wood Dale Aurora, Batavia, Geneva, North Aurora & St Charles /Bannockburn, Deerfield & Riverwoods Beecher, Crete, Monee, Peotone, South Chicago Heights, Steger, & University Park
Bolingbrook, Braidwood, Channahon, Elwood, Plainfield & Wilmington Calumet Park & Sauk Village Des Plaines & Wheeling East Hazel Crest, Lynwood & Thornton /Fox Lake Police, Lake Villa Fire Protection, Lake Villa Police & Lindenhurst Glenview, Grayslake, Hainseville, Highwood, Highland Park, Lake Bluff, Lake Forest, Morton Grove, & Niles Golf & Cook County / Hawthorn Woods, Island Lake, Kildeer & Lake Zurich La Grange, La Grange Park, & Western Springs /Libertyville, Lincolnshire & Vernon Hills Matteson, Olympia Fields, Park Forest & Richton Park
East Joliet Fire Protection District, Frankfort FPD, Mokena FPD & New Lenox FPD Orland Hills Fire Protection District & Orland Park Oswego & Kendall County /Prairie Grove & McHenry County /Spring Grove & McHenry County


Joint Dispatching Centers

  • CenCom E9-1-1 - 11 localities
  • DU-COM - 41 localities
  • EASTCOM - 11 localities
  • ECOM 9-1-1 - 6 localities
  • Tri-Com Center Dispatch - 11 localities
  • NWCD - 12 localities
  • QuadCom - 9 localities
  • Red Center - 14 localities
  • SEECOM - 14 localities
  • SWCD - 16 localities

(This entire report is available online at www.saukvillage.org)