ComEd is
warning customers to be on the alert for scam artists claiming to be a company
representative seeking payment. ComEd reports a 260 percent jump in the number
of scams between last November and December.
Scam
Alert
Don't Get Scammed
ComEd has seen an increase in reports of individuals calling ComEd
customers and falsely claiming their electric service will be disconnected
unless payment is made. These impersonators instruct customers to buy a prepaid
credit card and call back to a different phone number with the personal
identification number (PIN) or other personal information. They also use a
tactic called “spoofing” to manipulate the Caller ID displayed phone number so
that it appears as a ComEd number.
Remember
ComEd representatives will never call you to ask you for cash or
request that you purchase a prepaid credit card to make a payment on your bill.
If you have concerns about the status of your account, call ComEd’s Customer
Service line at 1-800-334-7661 (1-800-EDISON1).
If you believe you have been the target of a phone scam, ComEd
urges you to contact the Illinois Attorney General’s office at 1-800-386-5438
(TTY 1-800-964-3013), or visit the Illinois Attorney General's
website and click on the “Protecting Consumers” link.
